All systems operational

IT support.
No worries.

Professional IT support and security.
For businesses and public institutions.

Over 23 years of IT&C experience

22.4 °CUPS 100% FIREWALLWANLANCONPWRALM 123456789101112131415161718192021222324PATCHCAT6 BACKUP OK SRV-HOST-01RAID 6 · OKCPU 32%TEMP 24°CUPTIME 298d

IT support

Remote or on-site helpdesk.
One number for all of your company's IT.

Servers and virtualization

Your company's servers, managed by us.
Always on, with data backed up daily and recoverable at any time.

One server, many roles

  • A single machine runs several separate servers
  • Less hardware, lower power use and costs
  • We move old servers to new hardware without losing data
  • Before any change, we take a backup

Accounts and files

  • Every employee has their own account and password
  • Shared folders per department, with access rights
  • Settings applied automatically on every computer
  • Work from home, securely connected to the server

Your business applications

  • Accounting, ERP and databases on your own server
  • Websites and internal applications
  • Security updates applied on time
  • Windows Server or Linux, as needed

Storage

  • NAS for documents and backups
  • Mirrored disks: if one fails, the data stays safe
  • Previous versions of files, easy to restore
  • Extra space added when needed

Backup and recovery

  • Automatic backups every night
  • One copy on site and one off site
  • Backups protected against ransomware
  • We regularly check that data can be restored

Fast, secure connections

  • 10 Gigabit fibre links between servers
  • Two internet connections: if one drops, the other takes over
  • Firewall and secure remote access

Round-the-clock monitoring

  • We get an alert before a disk fails or storage fills up
  • We check every day that the backup ran
  • During a power cut, servers shut down safely, without data loss
  • Monthly server health report

The right hardware

  • We size the server to your workload, not to the highest price
  • Rack mounting, tidy and labelled cabling
  • We track warranties and spare parts
  • Planned replacements, without downtime

Networking

Fibre optics, structured cabling and gigabit networks.
Switches, VLANs and professional Wi-Fi.

Device management

Inventory of computers, printers and licences.
Automatic updates and alerts for every device.

IT security

Firewall, VPN and antivirus with AI-assisted detection.
Accounts protected with two-factor authentication.

Operating systems

Windows 10/11 and Server, Linux, macOS.
Data migration, GPO policies, Microsoft 365.

Web hosting and email

cPanel hosting, domains, SSL.
Email on your company domain and uptime monitoring.

Maintenance and response time

Computer and accounts ready for new employees,
documentation, IT rules and a response time guaranteed by contract.

Your company portal

You get access to your own portal, with all of your company's IT in one place.
Devices, encrypted passwords, tickets and reports.

Complete inventory

Every computer, printer, server and licence, with its warranty and status.

Password vault

Credentials are stored encrypted, visible only to those who need them.

Tickets and history

See what was done, when and by whom, on every device.

Secure access

Personal account with two-factor authentication, from computer or phone.

Related services

Security and fibre optics

Alongside IT, we install security systems and fibre optics.
Video surveillance, alarms, access control, barriers and fibre.

Book a visit IGPR licence

Video surveillance

IP cameras, NVR and phone access, GDPR compliant.

Intrusion alarms

Control panels, sensors and phone notifications.

Access control and time tracking

Card, fingerprint or face recognition, with attendance reports.

Barriers and automatic gates

GSM/4G modules, induction loops and LPR cameras.

Background audio

Zoned amplification and a dedicated player for managing your music.

Fibre optics

Installation, splicing and testing, inside buildings and between them, for 1 and 10 Gigabit networks.

When IT works, you don't notice it.
That's our job.

We like technology best when it works and nobody notices it. When the server runs, backups happen on their own and the network stays up, nobody thinks about IT. That's the part we've been taking care of since 2003, for companies and public institutions.

In 2012 we extended our services to video surveillance, alarms, barriers and access control systems, so that all the technology in a business can be in the care of one trusted partner. Today we manage networks, servers and fibre optics, but the principle hasn't changed: we answer the phone, we explain things in plain words and we don't disappear once the problem is solved. We also use artificial intelligence as a tool: it helps us find the cause of a problem faster and choose the best solution. The decisions, though, are made by people.

2003

Managing networks since 2003.

Over 23 years of IT&C experience with businesses in and around Iași.

2012

Security since 2012.

Video surveillance, alarms, access control and automation for businesses and homes.

1

One contact for everything.

Computers, network, servers, cameras, gates. No more calling five suppliers to find out whose problem it is.

How we work.

From the first visit to maintenance, with the same team.

  1. Step 1

    Audit and consulting

    We visit your office and review your equipment, network and needs.

  2. Step 2

    Design and quote

    You get a clear solution: what we install and what it costs.

  3. Step 3

    Implementation

    We install and configure, usually without stopping your work.

  4. Step 4

    Integration and testing

    We connect cameras, alarms, access control and barriers into one system and test it.

  5. Step 5

    Training

    We show you and your team how everything works.

  6. Step 6

    Maintenance

    Regular checks and fast interventions when needed.

A subscription made for your business.

We don't have fixed packages. We decide together what the subscription covers, after seeing how your business works.

People and equipment

How many users you have, how many computers, printers and servers.

Response time

How quickly you need us and during which hours, written into the contract.

On-site support

Intervention hours included monthly, or visits only when needed.

Managed systems

Network, servers and backup, IT security, cameras and alarms.

What it can include

  • Helpdesk
  • On-site interventions
  • Preventive maintenance
  • Server monitoring
  • Verified backup
  • Managed antivirus
  • Equipment inventory
  • Network, fibre and Wi-Fi
  • IT security
  • Camera and alarm maintenance
  • Access to your own portal
  • Purchasing advice
  • Monthly report

You receive a written offer with a fixed monthly cost after a first conversation.

Frequently asked questions

Do you also work with businesses outside Iași?

Yes. Remote support works anywhere. For on-site work we cover Iași and the surrounding area; for other areas we decide case by case.

Do you also work for homes, not just businesses?

Yes. We also install cameras, alarms, automatic gates, audio and Wi-Fi in houses and apartments.

Can I call you for a one-off job, without a subscription?

Yes. We also do one-off interventions. A subscription pays off when you need support regularly.

Is the surveillance system GDPR compliant?

We design it to meet GDPR requirements: suitable camera angles, limited storage time and controlled access to recordings.

Do you also install fibre optics?

Yes. We run, splice and test fibre optic cable within and between buildings, for 1 and 10 Gigabit networks. You receive the measurements and documentation for every link.

Can I see what equipment we have and what work was done on it?

Yes. You get access to your own portal, where you can see the complete inventory, warranties, licences, intervention history and encrypted credentials.

Do you use artificial intelligence?

Yes, as a working tool: for faster diagnostics, documentation and security checks.

Do you also handle buying the equipment?

Yes. We recommend, order and install computers, network equipment, servers and security systems that fit your budget.

Need help?

Call us, message us on WhatsApp or leave a message. We reply the same working day.

Phone
0751 898 519
Email
suport@winlex.ro
Address
Iași, Romania
Hours
Monday–Friday, 09:00–17:00
What is it about?